I hadn't. Definitely need to reallocate that enforcement amount. I don't know how many times I've called in the last 6 months (guessing close to 100 times) I've been connected with an IRS agent exactly one time. Found out my POA didn't get uploaded on any of the clients I was calling about and either mine or theirs fax wasn't working. So best I could do was give them info. Couldn't get any answers which was the majority of the issues. Fucking brutal.
Same here, took 2 days of trying for me to finally be able speak to an agent on the phone.
Its so classic IRS/Federal Gov. that they over fund shit they don't need and go cheap as hell on the shit that actually matters/is needed.
PS: The IRS website is Rivals server esk bad. (especially considering the importance and amount of traffic it theoretically is supposed to be able to handle)