It’s not like the site hasn’t been ripe with ideas for them to improve things. The members are PAYING customers. Either open your eyes and ears to them, or risk losing them. I don’t feel bad for him, the quality of content has absolutely deteriorated along the same trajectory as the football team, while Deab and staff have been living high on the hog off all the memberships they got with Frost’s arrival.
major edit: in a time when the vast majority of us have had to rethink the way we operate to provide for ourselves and families, he hasn’t. This year has been a pretty unique opportunity for HOL to reflect on their current product, and find ways to innovate, but instead, all we got was a month of multiple, useless chats per week.
apathy will definitely impact some level of membership eventually, and bringing a new product or offering into the mix can help curb that.
I have no idea how much Deab makes, but it must be plenty given his general lack of concern in that department.