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Alright buckle up boys because I think I stumbled upon something big
Heading home from work, and being a fat ass, decided to go through McD's. Also, being a fatass, I have the app on my phone. Ordered two McFlurries and paid through the app.
Get there and get an apology that the McFlurry machine was broken and so unfortunately I wouldn't be getting my McFlurry's.

I asked about a refund since they're like $6 each now (wtf). The guy said, well since you already paid through the app there would be no refund (wtf).
Being a boomer at heart I asked to speak to the manager (a pro move). Get to the front, guy already doesn't remember me somehow even though I was the only one in line, he calls over the manager. They all go back and forth about how to refund the money. Can't figure it out. I'm obviously not budging, they've already taken my McFlurries, not gonna take my dignity too. Eventually the manager sighs, dismisses them all, and waves me through to the second window.
Get up there figuring he'll give me cash or something. No, he's back there making McFlurries on the "broken" machine.
But I thought the machine was broken?
That machine "breaks down" all the time, but, as I've now proven, can still make perfectly good ice cream, if you've already paid.
CASE CLOSED
Heading home from work, and being a fat ass, decided to go through McD's. Also, being a fatass, I have the app on my phone. Ordered two McFlurries and paid through the app.
Get there and get an apology that the McFlurry machine was broken and so unfortunately I wouldn't be getting my McFlurry's.

I asked about a refund since they're like $6 each now (wtf). The guy said, well since you already paid through the app there would be no refund (wtf).
Being a boomer at heart I asked to speak to the manager (a pro move). Get to the front, guy already doesn't remember me somehow even though I was the only one in line, he calls over the manager. They all go back and forth about how to refund the money. Can't figure it out. I'm obviously not budging, they've already taken my McFlurries, not gonna take my dignity too. Eventually the manager sighs, dismisses them all, and waves me through to the second window.
Get up there figuring he'll give me cash or something. No, he's back there making McFlurries on the "broken" machine.

But I thought the machine was broken?

That machine "breaks down" all the time, but, as I've now proven, can still make perfectly good ice cream, if you've already paid.
CASE CLOSED